This topic https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/WhatsApp-on-BTWiFi/m-p/2460958#M56738 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/239286">@BrianAlecT</a></SPAN>.</P> <P>Thanks for coming to the community.</P> <P>If this is happening on your home Wi‑Fi, it’s worth checking a couple of settings on the BT Hub. Smart Setup can sometimes interfere with how apps connect, so turning that off is a good first step to see if it helps. It’s also worth having a quick look at any Parental or Content Controls you’ve got enabled, just to make sure nothing there is restricting the connection.</P> <P>Debbie</P> Fri, 01 May 2026 13:53:23 GMT Debbie_G 2026-05-01T13:53:23Z WhatsApp on BTWiFi https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/WhatsApp-on-BTWiFi/m-p/2460853#M56735 <P>Cannot answer WhatsApp calls when on BTWiFi. Works correctly away from home address. &nbsp;What is the solution?</P> Thu, 30 Apr 2026 13:49:41 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/WhatsApp-on-BTWiFi/m-p/2460853#M56735 BrianAlecT 2026-04-30T13:49:41Z Re: WhatsApp on BTWiFi https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/WhatsApp-on-BTWiFi/m-p/2460958#M56738 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/239286">@BrianAlecT</a></SPAN>.</P> <P>Thanks for coming to the community.</P> <P>If this is happening on your home Wi‑Fi, it’s worth checking a couple of settings on the BT Hub. Smart Setup can sometimes interfere with how apps connect, so turning that off is a good first step to see if it helps. It’s also worth having a quick look at any Parental or Content Controls you’ve got enabled, just to make sure nothing there is restricting the connection.</P> <P>Debbie</P> Fri, 01 May 2026 13:53:23 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/WhatsApp-on-BTWiFi/m-p/2460958#M56738 Debbie_G 2026-05-01T13:53:23Z