https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/App-not-working/m-p/2461275#M56743 <P>My BT app isn't working as it should be.</P><P>I've attached a photo with the buttons that don't work on the app. Broadband troubleshooter, check my service , test my speed, and restart my hub don't work when I click on them . I'm on Samsung s24 , one ui 8 Android version is 16. App is upto date aswell.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000055232.jpg" style="width: 1080px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87679iE67BCC033E326CE0/image-size/medium?v=v2&amp;px=400" role="button" title="1000055232.jpg" alt="1000055232.jpg" /></span></P><P> </P><P> is this normal? Happening to anyone else? Thanks!</P> Wed, 06 May 2026 16:50:39 GMT Ryanm353 2026-05-06T16:50:39Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/App-not-working/m-p/2461275#M56743 <P>My BT app isn't working as it should be.</P><P>I've attached a photo with the buttons that don't work on the app. Broadband troubleshooter, check my service , test my speed, and restart my hub don't work when I click on them . I'm on Samsung s24 , one ui 8 Android version is 16. App is upto date aswell.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000055232.jpg" style="width: 1080px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87679iE67BCC033E326CE0/image-size/medium?v=v2&amp;px=400" role="button" title="1000055232.jpg" alt="1000055232.jpg" /></span></P><P> </P><P> is this normal? Happening to anyone else? Thanks!</P> Wed, 06 May 2026 16:50:39 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/App-not-working/m-p/2461275#M56743 Ryanm353 2026-05-06T16:50:39Z