https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Reward-card/m-p/2463120#M56857 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350197">@Cday22</a></SPAN>&nbsp;</P> <P>Just as a first port of call, can you please try opening the link for your rewards card via a different device or browser?</P> <P>It's also worth giving the link below a try to see if it allows you to redeem via there, too:</P> <P><A href="https://www.bt.com/manage/bt-reward-card" target="_blank">Claim your BT Reward Card</A></P> <P>If you continue to struggle from there, please <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">give our team a call</A>, and they'll be able to investigate this further for you <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Peter</P> <P>&nbsp;</P> Fri, 29 May 2026 07:47:39 GMT Peter_W 2026-05-29T07:47:39Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Reward-card/m-p/2463116#M56856 <P>Does anyone else have issues claiming the reward card?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3285.png" style="width: 1290px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87758i85FA622BDA62AC47/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3285.png" alt="IMG_3285.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3284.png" style="width: 1290px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87759i763A95E841886A39/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3284.png" alt="IMG_3284.png" /></span></P><P> </P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3285.png" style="width: 1290px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/87760iE23ECB9E7B1486BC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3285.png" alt="IMG_3285.png" /></span></P><P> </P> Fri, 29 May 2026 01:17:27 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Reward-card/m-p/2463116#M56856 Cday22 2026-05-29T01:17:27Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Reward-card/m-p/2463120#M56857 <P>Welcome to the Community, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350197">@Cday22</a></SPAN>&nbsp;</P> <P>Just as a first port of call, can you please try opening the link for your rewards card via a different device or browser?</P> <P>It's also worth giving the link below a try to see if it allows you to redeem via there, too:</P> <P><A href="https://www.bt.com/manage/bt-reward-card" target="_blank">Claim your BT Reward Card</A></P> <P>If you continue to struggle from there, please <A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">give our team a call</A>, and they'll be able to investigate this further for you <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>Peter</P> <P>&nbsp;</P> Fri, 29 May 2026 07:47:39 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Reward-card/m-p/2463120#M56857 Peter_W 2026-05-29T07:47:39Z