https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465128#M56913 <P>Feel your pain</P><P>Yet again I can't access my bt</P><P>Also can't access EE or bt WiFi hotspots</P><P>Get the emails every 3 months to view my bill, never can see it</P><P>I've not changed anything my end</P><P>Just ridiculous</P> Sat, 27 Jun 2026 18:09:47 GMT sausagenmash 2026-06-27T18:09:47Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465067#M56909 <P>Since the app updated each time I try log in this is what I get I’m now struggling to get on the website to pay my bill&nbsp;</P> Fri, 26 Jun 2026 20:27:38 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465067#M56909 Steffie174 2026-06-26T20:27:38Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465071#M56910 <P>Try uninstalling it and reinstalling it.</P><P>You can also logon to your MyBT without using the app by using a web browser if you need to pay your bill.</P> Fri, 26 Jun 2026 21:52:14 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465071#M56910 gg30340 2026-06-26T21:52:14Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465123#M56912 I have tried to do this but it’s not bring up my bill Sat, 27 Jun 2026 10:51:41 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465123#M56912 Steffie174 2026-06-27T10:51:41Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465128#M56913 <P>Feel your pain</P><P>Yet again I can't access my bt</P><P>Also can't access EE or bt WiFi hotspots</P><P>Get the emails every 3 months to view my bill, never can see it</P><P>I've not changed anything my end</P><P>Just ridiculous</P> Sat, 27 Jun 2026 18:09:47 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-use-BT-app/m-p/2465128#M56913 sausagenmash 2026-06-27T18:09:47Z