https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cyber-Protect-turns-itself-off-frequency/m-p/2465652#M56938 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350608">@northampton1</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get the Cyber Security looked into, please <A href="https://www.bt.com/help/contact-bt" target="_blank">get in touch with our tech guides</A> and they will see what could be causing this to turn back on after a few hours.&nbsp;</P> <P>Leanne.</P> Mon, 06 Jul 2026 13:33:10 GMT Leanne_T 2026-07-06T13:33:10Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cyber-Protect-turns-itself-off-frequency/m-p/2465635#M56936 <P>I am an expert at turning it back on, but this only lasts for a few hours before it turns itself off again. I am using a Samsung A52 phone. There are no battery restrictions on the BT app</P> Sun, 05 Jul 2026 17:27:04 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cyber-Protect-turns-itself-off-frequency/m-p/2465635#M56936 northampton1 2026-07-05T17:27:04Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cyber-Protect-turns-itself-off-frequency/m-p/2465652#M56938 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/350608">@northampton1</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get the Cyber Security looked into, please <A href="https://www.bt.com/help/contact-bt" target="_blank">get in touch with our tech guides</A> and they will see what could be causing this to turn back on after a few hours.&nbsp;</P> <P>Leanne.</P> Mon, 06 Jul 2026 13:33:10 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cyber-Protect-turns-itself-off-frequency/m-p/2465652#M56938 Leanne_T 2026-07-06T13:33:10Z