https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-and-new-app/m-p/2466072#M56960 <P><SPAN>I don't use Parental Controls but I think you must turn on "Wifi Security" within the app first which will then allow access to the "Access Controls" in the app.&nbsp;</SPAN></P> Mon, 13 Jul 2026 05:20:23 GMT gg30340 2026-07-13T05:20:23Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-and-new-app/m-p/2466068#M56959 <P>Since I updated my BT app the parental controls feature does not work and its really becoming an issue now ! I have tried everything and still it is not working as it was before.</P><P>8/10 times I cannot even access that section to check devices name and other times I can't even access it. This feature was one of the main features why I've stayed with BT&nbsp;</P><P>Any help appreciated, as I've tried everything in the forums and it still does not.</P><P>Extremely blood frustrated !&nbsp;</P> Mon, 13 Jul 2026 00:11:28 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-and-new-app/m-p/2466068#M56959 MissDee 2026-07-13T00:11:28Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-and-new-app/m-p/2466072#M56960 <P><SPAN>I don't use Parental Controls but I think you must turn on "Wifi Security" within the app first which will then allow access to the "Access Controls" in the app.&nbsp;</SPAN></P> Mon, 13 Jul 2026 05:20:23 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-controls-and-new-app/m-p/2466072#M56960 gg30340 2026-07-13T05:20:23Z