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Entire postcode missing from database

Melissa_Cowan — Sat, 04 Jul 2026 13:22:03 GMT

Hello according to your database checker the whole of postcode IP28 7JL is missing.

I have a phone line in an area with no alternative providers.

My address is not listed on wholesale database. No addresses are listed for the entire postcode.

Physical infrastructure obviously exists. Can you please look into this?

I haven’t checked surrounding postcodes to see if they are similarly affected.

Re: Entire postcode missing from database

imjolly — Sat, 04 Jul 2026 13:32:31 GMT

enter your address here and post results please including notes

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

Re: Entire postcode missing from database

Melissa_Cowan — Sat, 04 Jul 2026 13:49:41 GMT

I tried this with my address exactly as it appears on the Royal Mail postcode checker. It will not let me submit it. I then tried just the postcode and no addresses are listed for the postcode.

Re: Entire postcode missing from database

imjolly — Sat, 04 Jul 2026 13:53:01 GMT

if I enter just postcode in address checker I get numerous results

queensway, mildenhall Bury st edmonds and others

Re: Entire postcode missing from database

iniltous — Sat, 04 Jul 2026 15:25:16 GMT

Hopefully you are (after entering the postcode ) tapping the address box (if on an IPad or similar) to view the available addresses in that postcode

Re: Entire postcode missing from database

FLC — Sun, 05 Jul 2026 07:46:13 GMT

Maybe try another browser or try this site to find the UPRN for your property:

https://www.findmyaddress.co.uk/search

Re: Entire postcode missing from database

WSH — Sun, 05 Jul 2026 09:13:40 GMT