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Cannot unblock BT4600. No calls coming in or out.

DrBob27 — Mon, 14 Feb 2022 17:45:16 GMT

Cannot unblock BT4600. No calls can come in or out.

I select the Block symbol, BT Call Blocking, On/off. When try to press OK to get choice of On/off, always get "Not Available". Getting the same response on all call blocking features.

Tried Handset Settings, Reset and no change.

When try to dial out, get "Manage Incoming Call" on menu even though number in address book.

HELP

Re: Cannot unblock BT4600. No calls coming in or out.

JohnC2 — Tue, 15 Feb 2022 16:51:41 GMT

Hi @DrBob27, welcome to the forum, and sorry you're having a problem with the BT4600 phone.

Have a look at the B4600 Product Help Page and if you're still experiencing this problem the phone and email contact for the product helpdesk is listed.

Cheers

John

Re: Cannot unblock BT4600. No calls coming in or out.

DrBob27 — Wed, 16 Feb 2022 13:52:05 GMT

Turned out all related to becoming unsynched from the base. Turned of base unit and left for 15 minutes (I had switched off before but not left for long enough). Acting like a full reset and now all working ok.

Re: Cannot unblock BT4600. No calls coming in or out.

JohnC2 — Wed, 16 Feb 2022 14:10:44 GMT

Hi @DrBob27, glad you got this fixed, and thanks for posting the solution as may be helpful to others. 🙂

Cheers

John