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Replacing NTE5C MK4 with a smaller size socket

Hsnnh — Wed, 30 Mar 2022 21:16:29 GMT

Hi, we have a BT NTE5C MK4 faceplate master socket in our home but it is a huge socket 3inches coming out from the wall, makes it really hard for us to work around our furnitures.

Is it possible to replace it with a smaller model master socket? Which model is suitable?
Our service provider is EE, is this something we can ask EE to do for us? Or should we contact BT directly?

TIA!

Re: Replacing NTE5C MK4 with a smaller size socket

licquorice — Wed, 30 Mar 2022 21:32:09 GMT

It is absolutely nothing whatsoever to do with BT. The master socket belongs to Openreach.

Re: Replacing NTE5C MK4 with a smaller size socket

Hsnnh — Wed, 30 Mar 2022 22:59:04 GMT

I see, thanks.

So what’s the best option? Is it possible to use a smaller socket, and which is the best company to get in touch? I assume is EE?

Re: Replacing NTE5C MK4 with a smaller size socket

Keith_Beddoe — Thu, 31 Mar 2022 05:09:14 GMT

which is the best company to get in touch? I assume is EE?

Yes.

Re: Replacing NTE5C MK4 with a smaller size socket

Hsnnh — Thu, 31 Mar 2022 09:12:13 GMT

Great, thanks very much.