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Disc Management

druid43 — Tue, 05 Apr 2022 10:30:03 GMT

We have the whole home WiFi comprising 3 discs. All worked fine until recently when the conservatory disc went red. Relocated in the same room and all was good. Then I noticed that the dining room disc is now flashing blue every 2 seconds which suggests that the wps button was pressed and the disc is waiting for a device to connect. I have reset the disc, reset the network to no avail. I’m stumped and to relocate that disc is a very limited option and their existing location worked fine until recently. There is nothing connected to that disc and the status shows as good connection. Any advice would be appreciated. Thanks.

Re: Disc Management

Keith_Beddoe — Tue, 05 Apr 2022 10:36:46 GMT

@druid43

Have a look at the WHW Faq's and if you can't find the answer give the WHW product helpdesk a call on 0808 100 6116 ( Mon to Fri 9am to 5.30pm and Sat 9am to 2pm) or drop them an email to: btconnectedhome@bt.com

Re: Disc Management

druid43 — Tue, 05 Apr 2022 16:06:01 GMT

Factory reset solved the problem 👍