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Bt 8610 trio phone

Chalkiechicken — Wed, 06 Apr 2022 15:33:52 GMT

We have a BT 8610 trio phone with Call Guardian, on incoming calls all three handsets usually ring in sync, but suddenly they are ringing out of sync, ( about 2second delay between each one), and its quite a din. I'd like to know if there is a way of fixing this, and resyncing them, without a total reset. Thankyou..

Re: Bt 8610 trio phone

JohnC2 — Thu, 07 Apr 2022 07:37:03 GMT

Hi @Chalkiechicken, welcome to the forum, and thanks for posting.

That is an unusual problem and it may require a reset to fix it. However, you should have a look at the 8610 Product Help Page and the email and phone contact details are listed. They are best placed to help you with this.

Cheers

John

Re: Bt 8610 trio phone

Chalkiechicken — Thu, 07 Apr 2022 07:54:58 GMT

Thanks John, I'll check that.

Re: Bt 8610 trio phone

Anonymous — Thu, 07 Apr 2022 08:37:30 GMT

Have you recently moved the base station or added any new devices that may be interfering? If not & you haven't already, I'd try powering off the base & all handsets for a couple of minutes Then powering on the base & then the handsets.

Re: Bt 8610 trio phone

Chalkiechicken — Thu, 07 Apr 2022 09:41:31 GMT

Hi, not moved anything, or added anything,the only change was that I disabled Call Guardian, temporarily, but I'll try powering down everything. Thanks for your info.