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BT Troubleshooter, BT Broadband Speed Checker

Newstarter — Fri, 08 Apr 2022 16:14:20 GMT

Hello - I want to carry out a Broadband Speed Test at my BT Hub. I log into the Smart Hub 2 in the usual way 192.168.1.254 and the usual small panels are displayed eg Status, Wireless, My Devices etc. I click on the one saying Broadband Performance Test. This brings up "Test Your Broad Speed", with a small panel "Test your Speed". Click on that, and it asks me to log into the BT Trouble Shooter to use the personalised speed tester. I log in with my known working BT ID & Password, but it just returns me to the log in page. How do I gain access to the Speed Tester at the Hub please. I am not on full fibre.

Re: BT Troubleshooter, BT Broadband Speed Checker

gg30340 — Fri, 08 Apr 2022 18:23:21 GMT

Use the following speedtest.

BTW Performance Tester (btwholesale.com)

Re: BT Troubleshooter, BT Broadband Speed Checker

Newstarter — Fri, 08 Apr 2022 18:32:42 GMT

Thank you Distinguished Sage - it worked perfectly and delivered the information I wanted. Very fast checker too.

Regards

Lester