Smart monitor showing offline

n90dlw — Tue, 03 May 2022 14:47:43 GMT

Hello

I have a BT Smart baby camera and monitor. I use the app to monitor. I've been finding every day when i go to look at the camera on the app it shows the camera offline. I typically have to turn the camera off and on for it to work or sometimes repair it. Recently its becoming more and more of a pain and needing repairing each time i come to use it.

Does anyone have a solution or any recommendations for this issues please

Re: Smart monitor showing offline

NeilO — Thu, 05 May 2022 15:05:22 GMT

Hi, @n90dlw Welcome to the community and thanks for posting. That does sound like a real pain, I'd recommend getting in touch with the Smart Baby Monitor team for help.

By phone: 0808 100 6554 Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

Thanks

Neil

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Smart monitor showing offline

Re: Smart monitor showing offline