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BT Hub which one is best?

20-20vision — Wed, 11 May 2022 13:53:10 GMT

I have a BT Home Hub 2.0, as part of a new package I was sent a BT Smart Hub. Is the Smart Hub better? Also I was not sent a Smart Hub 2.0 or higher, is it worth chasing them on that?

Many thanks for any help you can provide.

Re: BT Hub which one is best?

imjolly — Wed, 11 May 2022 14:13:54 GMT

if you were using a HH2 are you on adsl or moved to FTTC? you will need the SH2 if you get digital voice otherwise smart hub/hh6 is ok and gives ability to split the 2.4/5ghz channels whereas you cannot with SH2

Re: BT Hub which one is best?

20-20vision — Thu, 12 May 2022 09:05:19 GMT

How do I tell if I am adsl or FTTC? What is digital voice? Why would I want to spit the channels?

Total novice here as you can see. 🙂

Re: BT Hub which one is best?

imjolly — Thu, 12 May 2022 09:12:11 GMT

from dslchecker information you posted in April you are on adsl2 and there is no FTTC available to you currently

this may help https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485

masny people find that by splitting the 2.4/5ghz wireless channels and giving them different SSID then normally the 2.4ghz devices connect better

Re: BT Hub which one is best?

20-20vision — Thu, 12 May 2022 09:20:35 GMT

I am not sure I would want digital voice having checked that out, I don't use Wifi so don't need to split channels.

So do you think the Smart Hub is a good fit, the contract has yet to be sorted out so I could push for a 2 or 3 etc?

Thanks for your lightspeed quick reply.

Re: BT Hub which one is best?

imjolly — Thu, 12 May 2022 09:26:01 GMT

as on adsl2 just now and nothing showing for FTTC yet is there any reason to change from your existing hub if it is working without any problems. with adsl2 there are posts on forum which suggest the best hub for your type of connection is hh4/5 the newer hubs hh6/SH2 are more set for FTTC although adsl2 works as well

Re: BT Hub which one is best?

licquorice — Thu, 12 May 2022 10:09:06 GMT

Personally I would leave things as they are and keep the new hub as a spare in case the old one fails at some point.

I'm afraid you won't have a choice regarding Digital Voice, you will be transferred at some point between now and 2025.

Re: BT Hub which one is best?

20-20vision — Thu, 12 May 2022 13:20:15 GMT

Yes I will keep it for a spare, makes sense.