Smart Hub 2 or not!!

watsonm99 — Fri, 27 May 2022 19:14:46 GMT

I recently received my free hub as part of the Digital Voice Migration and set it up after retiring my Netgear R7000 router.

However when I log in to the management page I wonder if I have received the correct box. It look like the smart hub 2 according to this page:

but the technical log says

(however when I export that it says :

Product name: BT Smart Hub 2 in the CSV file!!

Note also that in the jpeg above it says Hub Manager at top right instead of Smart Hub Mangager.

Anyone any clues as to what is going on? Does it need a firmware upgrade or do I need a replacement box??

Thanks for any help. Mike

Re: Smart Hub 2 or not!!

imjolly — Fri, 27 May 2022 19:25:21 GMT

That is SH2 and has the correct up to date firmware

Mooly — Fri, 27 May 2022 19:26:20 GMT

Mine looks the same in the technical log,

watsonm99 — Fri, 27 May 2022 19:43:28 GMT

Thanks for the confirmation .