https://community.bt.com/t5/BT-Devices/returns-equipment/m-p/2240018#M27696 <P>I am trying to return equipment to BT but haven't received the returns bag, and there is no where on the site to order a new one please help!!! have tried logging in, phoning emails but are getting no where&nbsp;&nbsp;</P> Wed, 06 Jul 2022 21:18:20 GMT Lubi 2022-07-06T21:18:20Z https://community.bt.com/t5/BT-Devices/returns-equipment/m-p/2240018#M27696 <P>I am trying to return equipment to BT but haven't received the returns bag, and there is no where on the site to order a new one please help!!! have tried logging in, phoning emails but are getting no where&nbsp;&nbsp;</P> Wed, 06 Jul 2022 21:18:20 GMT https://community.bt.com/t5/BT-Devices/returns-equipment/m-p/2240018#M27696 Lubi 2022-07-06T21:18:20Z https://community.bt.com/t5/BT-Devices/returns-equipment/m-p/2240042#M27697 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/304814">@Lubi</a></P> <P>Welcome to the BT Community and thank you for your post!</P> <P>I am sorry for the problems you've experienced getting hold of a returns kit.&nbsp; As you've had problems arranging the kit up to this point we'll pick up and get one sent out to you.</P> <P>I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Thanks,</P> <P>Robbie</P> Thu, 07 Jul 2022 07:29:20 GMT https://community.bt.com/t5/BT-Devices/returns-equipment/m-p/2240042#M27697 RobbieMac 2022-07-07T07:29:20Z