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By smart baby monitor

elliesmith010399 — Thu, 14 Jul 2022 10:23:26 GMT

Hi,

my bt smart baby monitor goes through all the set up stages but at the last stage says error code 4 which means it’s receiving an error code from the server. How do I connect my device to the wifi and server

Re: By smart baby monitor

JohnC2 — Thu, 14 Jul 2022 10:46:03 GMT

Hi @elliesmith010399 Welcome to the BT Community and thanks for your post!

I'm sorry that you're getting this error code on your Smart Baby Monitor. Your best bet would be to have a word with product support about this directly. You can contact them by phone: 0808 100 6554 (Mon to Fri 9am to 5.30pm & Sat 9am to 2pm) or by email: btvideobaby@bt.com

Cheers

John

Re: By smart baby monitor

elliesmith010399 — Thu, 14 Jul 2022 10:47:25 GMT

Thankyou! Will give them a call!