https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248077#M28068 <P>I have power at the point where the lead from the mains adaptor plugs into the hub. No lights come on when I press the power button. I tried 0330 123 4567 and got a text saying the line would be tested and results would be sent after 10 minutes. That was 40 minutes ago. Is there any way I can speak to a person as the bot is obviously useless?</P><P>Thanks to anyone who can help.</P> Wed, 24 Aug 2022 15:14:11 GMT vivski 2022-08-24T15:14:11Z https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248077#M28068 <P>I have power at the point where the lead from the mains adaptor plugs into the hub. No lights come on when I press the power button. I tried 0330 123 4567 and got a text saying the line would be tested and results would be sent after 10 minutes. That was 40 minutes ago. Is there any way I can speak to a person as the bot is obviously useless?</P><P>Thanks to anyone who can help.</P> Wed, 24 Aug 2022 15:14:11 GMT https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248077#M28068 vivski 2022-08-24T15:14:11Z https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248081#M28069 <P>0800 800150</P> Wed, 24 Aug 2022 15:22:55 GMT https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248081#M28069 licquorice 2022-08-24T15:22:55Z https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248095#M28070 <P>Thanks for the suggestion, I eventually managed to speak to a person and should receive a new hub in a couple of days.</P> Wed, 24 Aug 2022 17:05:22 GMT https://community.bt.com/t5/BT-Devices/Smart-hub-2-failed/m-p/2248095#M28070 vivski 2022-08-24T17:05:22Z