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Whole home white discs

Jamo10 — Sun, 02 Oct 2022 11:22:07 GMT

Hello, im using the original white discs. My speed to my hub are 520mb and 73mb up. WiFi sat next to the hub are 230mb and 70mb up.

The first white disc is connected via ethernet about 3m away . When I connect to the disc I'm only getting 89mb and 70mb up on wifi . Thats the same with any of the 3 discs.

Are the discs supposed to be faster than that ??

Thank you.

Re: Whole home white discs

Keith_Beddoe — Sun, 02 Oct 2022 12:15:46 GMT

@Jamo10

That may indicate that the Ethernet connection speed on the original disc, may only be 100mb, or is only connecting to the BT Home Hub at 100mbs.

Re: Whole home white discs

Jamo10 — Sun, 02 Oct 2022 12:53:55 GMT

Do you know if there's a way of changing that ? Thank you

Re: Whole home white discs

Keith_Beddoe — Sun, 02 Oct 2022 13:18:28 GMT

Does the Home Hub device listing, show the speed of the Ethernet port which is connected to the first disc?

Is the disc directly connected, or is there a long Ethernet cable between them, which may be restricting the speed?

Bear in mind that the wireless performance of the discs, may not be as good as the home hub.

Re: Whole home white discs

Jamo10 — Thu, 06 Oct 2022 15:32:22 GMT

Late reply Keith,
I ordered a cat 8 cable and now getting the exact same through the white disc and router.
Thanks for your advice