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BT Smart Hub 2 squeaking / bleeping and not working

Domm2k — Wed, 02 Nov 2022 15:32:20 GMT

Hi everyone,

My BT Smart Hub 2 has just stopped working completely and is making a regular low volume, high pitched squeezing / bleeping noise. The hub doesn't light up anymore and holding reset for a whole minute doesn't change anything.

When I unplug it, the bleeping stops. I have tried it in multiple plug sockets all with the same effect.

It looks like it has died. Any help?

Re: BT Smart Hub 2 squeaking / bleeping and not working

Keith_Beddoe — Wed, 02 Nov 2022 15:35:49 GMT

@Domm2k

Probably the power unit, as those types of switched mode units often fail.

If you are still in a contract, ask BT to send a replacement.

Re: BT Smart Hub 2 squeaking / bleeping and not working

imjolly — Wed, 02 Nov 2022 15:35:49 GMT

Then phone CS 150 or 0800800150 from mobile and ask for replacement