https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2262274#M28717 <P>T<SPAN>hankyou! I have had a nightmare but they are sending me some mini sockets instead to work with the current box wirelessly! Appreciate the help!</SPAN></P> Sun, 13 Nov 2022 11:24:45 GMT Sparks89 2022-11-13T11:24:45Z https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261857#M28705 <P>Hi. I have been with BT for around 6 years now, I have had the same equipment the whole time. I have just moved house and renewed my deal. I don’t want wires all over the house. Do BT offer new equipment for existing customers? How do I go about getting new equipment please?</P> Thu, 10 Nov 2022 21:20:32 GMT https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261857#M28705 Sparks89 2022-11-10T21:20:32Z https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261864#M28706 <P>I probably shouldn't say this but are you absolutely sure your existing box is working correctly?</P><P>If not, and if you are in contract then BT will replace it <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Thu, 10 Nov 2022 21:50:09 GMT https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261864#M28706 Les-Gibson 2022-11-10T21:50:09Z https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261905#M28708 <P>Yes if you're in contract with a faulty box a like for like replacement is given not an upgrade.......</P><P>OP, if you go online or call up they'll look at the options for you</P> Fri, 11 Nov 2022 10:41:44 GMT https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2261905#M28708 garybs29 2022-11-11T10:41:44Z https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2262273#M28716 <P>Thankyou! I have had a nightmare but they are sending me some mini sockets instead to work with the current box wirelessly <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 13 Nov 2022 11:24:15 GMT https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2262273#M28716 Sparks89 2022-11-13T11:24:15Z https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2262274#M28717 <P>T<SPAN>hankyou! I have had a nightmare but they are sending me some mini sockets instead to work with the current box wirelessly! Appreciate the help!</SPAN></P> Sun, 13 Nov 2022 11:24:45 GMT https://community.bt.com/t5/BT-Devices/How-to-get-the-BT-Pro-box/m-p/2262274#M28717 Sparks89 2022-11-13T11:24:45Z