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BT equipment not arrived

MGR — Tue, 06 Dec 2022 10:02:09 GMT

Awaiting new phones and router hub, which have not arrived. The Outreach engineer is currently outside doing the cable work and new into house feed. Where is the equipment please?

Re: BT equipment not arrived

Anonymous — Tue, 06 Dec 2022 10:10:22 GMT

Probably delayed by Royal Mail strikes & BT failing to plan for them.

Re: BT equipment not arrived

NeilO — Tue, 06 Dec 2022 10:24:32 GMT

@MGR I'm really sorry your equipment hasn't arrived, as @Anonymous mentioned it may have been delayed due to the Royal Mail strikes. You should have an email letting you know when the equipment was dispatched with a tracking link so you can check for updates.

Thanks

Neil

Re: BT equipment not arrived

NeilO — Tue, 06 Dec 2022 15:51:38 GMT

Hi @MGR did you manage to track your equipment using the link on the order confirmation email?

Neil