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BT Smart Controls App

tomadams257 — Mon, 16 Jan 2023 18:37:02 GMT

Our BT Smart Devices app hasn't been working all day. Our baby monitor appears as a device but it constantly says "connecting" and doesn't show live picture.

I Disconnected the device and connected to my wife's phone but the same issue persists.

Please help.

Re: BT Smart Controls App

Ragnar — Mon, 16 Jan 2023 20:38:02 GMT

We have the same issue. Been like it all day. Have tried all the troubleshooting they recommend online but nothings worked.

Re: BT Smart Controls App

Deirdre — Mon, 16 Jan 2023 20:59:02 GMT

I have two BT smart home cams. Neither would connect to the app. I called the helpline and they confirmed the app is down. They were made aware of it late this afternoon and are working to get it back up and running.