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Deleting event log in BT smart hub

Parham — Tue, 28 Feb 2023 07:27:09 GMT

Hi,

Could someone help to describe how to delete event log in a BT smart hub 2 as there is no option in the menu. I tried factory reset but it does not work. thank you

Re: Deleting event log in BT smart hub

licquorice — Tue, 28 Feb 2023 08:10:23 GMT

A full factory reset using the recessed button will clear the log, but why do you want to clear it anyway?

Re: Deleting event log in BT smart hub

Parham — Tue, 28 Feb 2023 10:03:58 GMT

I am returning itm and like to delete the log

Re: Deleting event log in BT smart hub

DavidM — Wed, 01 Mar 2023 08:50:51 GMT

Hi @Parham and welcome to our community.

Thanks for posting about the hub. @licquorice is correct. Just press the recessed button to reset the hub. Do you need a returns bag to send it back?

Cheers

David

Re: Deleting event log in BT smart hub

Parham — Wed, 01 Mar 2023 10:17:55 GMT

Will try, Thank you very much David.

Already ordered the return bag