This topic

BT Handset

Chippers — Thu, 16 Mar 2023 15:42:30 GMT

Hi - after years (decades) of frustrations and ridiculous price rises I had no choice but make the switch to Sky. Now my (BT) Handsets are not receiving landline calls. Are they not compatible with Sky? Don’t see why they shouldnt work…

yep, ignore me. I had phone plugged direct into the phone socket rather than the router. Mis-led by my own logic.

Re: BT Handset

Anonymous — Thu, 16 Mar 2023 15:33:43 GMT

No reason at all unless they're Digital Voice handsets.

Re: BT Handset

imjolly — Thu, 16 Mar 2023 15:36:06 GMT

try sky forum

https://www.sky.com/help/articles/sky-community-info

Re: BT Handset

Keith_Beddoe — Thu, 16 Mar 2023 15:37:04 GMT

@Chippers

Welcome to this user forum for BT Retail phone and broadband customers.

What model of phones do not work?

Do they plug into a normal wall socket?

Re: BT Handset

DavidM — Thu, 16 Mar 2023 18:24:27 GMT

Thanks for the update @Chippers

Glad to see you got it sorted.

Cheers

David

Re: BT Handset

Devon_Dave — Fri, 17 Mar 2023 22:35:53 GMT

@DavidM what was the update Chippers gave? It may help others.

Re: BT Handset

DavidM — Sat, 18 Mar 2023 09:03:19 GMT

Hi @Devon_Dave .

@Chippers updated his post with 'yep, ignore me. I had phone plugged direct into the phone socket rather than the router. Mis-led by my own logic.'

Cheers

David