https://community.bt.com/t5/BT-Devices/In-the-Box/m-p/2287839#M29773 <P>Hi,</P><P>I opened my Smart Hub 2 box to find that there was no adapter for the power supply. As in, the one that clicks into it with the 3 ends. My installation is due on 12/04/2023 and i am very much panicky about this missing crucial part of the setup. What do i do? Will the engineer have an extra part? I have no idea!</P> Tue, 11 Apr 2023 01:55:25 GMT ShaunKing195 2023-04-11T01:55:25Z https://community.bt.com/t5/BT-Devices/In-the-Box/m-p/2287839#M29773 <P>Hi,</P><P>I opened my Smart Hub 2 box to find that there was no adapter for the power supply. As in, the one that clicks into it with the 3 ends. My installation is due on 12/04/2023 and i am very much panicky about this missing crucial part of the setup. What do i do? Will the engineer have an extra part? I have no idea!</P> Tue, 11 Apr 2023 01:55:25 GMT https://community.bt.com/t5/BT-Devices/In-the-Box/m-p/2287839#M29773 ShaunKing195 2023-04-11T01:55:25Z https://community.bt.com/t5/BT-Devices/In-the-Box/m-p/2287856#M29776 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/313723">@ShaunKing195</a></SPAN></P> <P>Welcome and thanks for your post!</P> <P>I am sorry that a part of the power supply is missing. &nbsp;I understand your installation is in for tomorrow. &nbsp;Give my colleagues in the helpdesk a call on 0330 1234 150 and one of the guys will be happy to help you out.</P> <P>Let me know how you get on chatting with them.</P> <P>Thanks,</P> <P>Robbie</P> Tue, 11 Apr 2023 08:03:23 GMT https://community.bt.com/t5/BT-Devices/In-the-Box/m-p/2287856#M29776 RobbieMac 2023-04-11T08:03:23Z