https://community.bt.com/t5/BT-Devices/Free-SmartHub2/m-p/2294465#M29991 <P>Whilst looking through the current BT offers I see that my current system is listed as having a SmartHub2. I have never been sent one. Can I get a free upgrade? It will be needed anyway when we switch to Digital Voice.</P><P>Regards,</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bt Screenshot 2023-05-23 091628.png" style="width: 798px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/80827i446054DEC1BEF1C5/image-size/large?v=v2&amp;px=999" role="button" title="bt Screenshot 2023-05-23 091628.png" alt="bt Screenshot 2023-05-23 091628.png" /></span>Bob</P><P>&nbsp;</P> Tue, 23 May 2023 09:28:21 GMT Galen 2023-05-23T09:28:21Z https://community.bt.com/t5/BT-Devices/Free-SmartHub2/m-p/2294465#M29991 <P>Whilst looking through the current BT offers I see that my current system is listed as having a SmartHub2. I have never been sent one. Can I get a free upgrade? It will be needed anyway when we switch to Digital Voice.</P><P>Regards,</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bt Screenshot 2023-05-23 091628.png" style="width: 798px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/80827i446054DEC1BEF1C5/image-size/large?v=v2&amp;px=999" role="button" title="bt Screenshot 2023-05-23 091628.png" alt="bt Screenshot 2023-05-23 091628.png" /></span>Bob</P><P>&nbsp;</P> Tue, 23 May 2023 09:28:21 GMT https://community.bt.com/t5/BT-Devices/Free-SmartHub2/m-p/2294465#M29991 Galen 2023-05-23T09:28:21Z https://community.bt.com/t5/BT-Devices/Free-SmartHub2/m-p/2294473#M29992 <P>unless there is a problem with existing hub you will not get a new hub just for phoning up.&nbsp; the previous hb 6 was able to split the 2.4/5ghz networks which many customers found helpful whereas you cannot do that with SH2</P> <P>just wait until you move to digital voice and need to use SH2</P> Tue, 23 May 2023 09:56:04 GMT https://community.bt.com/t5/BT-Devices/Free-SmartHub2/m-p/2294473#M29992 imjolly 2023-05-23T09:56:04Z