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Return bag needed

Maggie040781 — Wed, 28 Jun 2023 16:40:03 GMT

I was sent an email saying I could request a return bag from My Bt, but I cannot see the option in My Bt.

I do not wish to spend my time calling the help line as I have family commitments that take up most of my time.

Q: Is there a simple online method please?

imjolly — Wed, 28 Jun 2023 16:44:58 GMT

You need to phone CS 03301234150 and just ask for returns bag

DavidM — Wed, 28 Jun 2023 18:24:17 GMT

Hi @Maggie040781 and welcome to our community.

Sorry for any confusion arranging the returns bag. If @imjolly advice doesn't suit let me knmow and I'll be happy to help.

Cheers

David