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Extra EE Smart Wi-Fi

Guru10 — Thu, 20 Jul 2023 18:08:37 GMT

Hello

Just upgraded my broadband to have complete Wi-FI. All unboxed and setup but thought I’d get at least 2 units

I require more units to allow decent coverage within the house. How do I get this request processed?
thanks Nick

JohnC2 — Thu, 20 Jul 2023 18:41:32 GMT

Hi Guru10, thanks for your post.

If it's BT complete wifi you would be sent 1 disc initially with your order. You may have received EE branded equipment for the BT complete wifi.

Check out the section 'What do I get' on What is Complete Wi-Fi? | BT Help

Cheers

John

Guru10 — Thu, 20 Jul 2023 18:46:19 GMT

Thanks John

Indeed as in the title it’s EE branded gear.
how do I order more of them please, link doesn’t appear to that this option

cheers Nick

JohnC2 — Thu, 20 Jul 2023 18:57:47 GMT

Hi Guru10, you should be able to order via the online trouble shooter or give us a call. Is your order completed if you check your online account?

Cheers

John

Guru10 — Thu, 20 Jul 2023 19:02:44 GMT

John

No, still saying an order is in progress.
Guess it’s a waiting game. Not phoning and waiting for a small life time to pass before getting connected.

JohnC2 — Thu, 20 Jul 2023 19:10:47 GMT

Hi Guru10, thanks for checking that as that would explain why the trouble shooter isn't available yet.

Cheers

john