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BT Baby Monitor 6000 - Screen stopped working

sunit1000 — Thu, 29 Sep 2022 15:06:42 GMT

I have a BT Baby Monitor 6000. The screen suddenly stopped working although one green light was on in the side panel.

Having read a number of posts, i let the battery drain to see if it might start back up. Nothing.

I then held down the menu and power buttons after re-charging it thinking this might reset. It blinked. But now i have one red light and 2 green lights - something i cannot find any information on online so no idea whats wrong with it.

Anyone had that issue? Thanks

Re: BT Baby Monitor 6000 - Screen stopped working

Keith_Beddoe — Thu, 29 Sep 2022 15:11:29 GMT

@sunit1000

Try

Product helpdesk information

If your product is within warranty:

By phone: 0808 100 6554

Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Spares information

Replacement parts are available from the product helpdesk, but please note the battery is sealed and is not user replaceable.

Re: BT Baby Monitor 6000 - Screen stopped working

sunit1000 — Fri, 30 Sep 2022 09:30:30 GMT

it is not within warranty but is less than 2yrs old

Re: BT Baby Monitor 6000 - Screen stopped working

DavidM — Sat, 01 Oct 2022 08:01:11 GMT

Hi @sunit1000 and thanks for the reply.

Your best bet would be to contact the out of warranty number as posted by @Keith_Beddoe .

Cheers

David

Re: BT Baby Monitor 6000 - Screen stopped working

Joeyjo13 — Wed, 07 Jun 2023 22:04:23 GMT

Hi @sunit1000, did you get anywhere with this situation?

my monitor is no longer in warranty but as it was a replacement for my last faulty monitor it is only 14 months old.

But no one seems to be able to help me.

Re: BT Baby Monitor 6000 - Screen stopped working

Vb1414 — Thu, 10 Aug 2023 19:56:04 GMT

Did you get a solution? It says solved but just has a bunch of way to contact support.