https://community.bt.com/t5/BT-Devices/Baby-monitor-6800-parent-unit-no-battery/m-p/2309509#M30616 <P>Sounds like you need to replace the rechargeable batteries</P> <P><A href="https://www.bt.com/help/user-guides/baby-monitors/why-do-the-batteries-keep-running-low-on-my-bt-baby-monitor-#:~:text=Important%20information%20about%20replacing%20the,Helpline%20on%200808%20100%206554" target="_blank">https://www.bt.com/help/user-guides/baby-monitors/why-do-the-batteries-keep-running-low-on-my-bt-baby-monitor-#:~:text=Important%20information%20about%20replacing%20the,Helpline%20on%200808%20100%206554</A>.</P> Tue, 15 Aug 2023 21:19:34 GMT imjolly 2023-08-15T21:19:34Z https://community.bt.com/t5/BT-Devices/Baby-monitor-6800-parent-unit-no-battery/m-p/2309504#M30615 <P>Hi I bought the 6800 monitor only 1 year ago from Amazon and suddenly it won’t work unless plugged in. The parent unit used to hold charge for a couple of hours but now despite charging all night when you unplug it, it’s got a tiny / critical level charge.&nbsp;<BR /><BR /></P><P>the sound has also been temperamental since this fault occurred. For a couple of days it didn’t make any sound even when on full volume.</P><P>&nbsp;</P><P>I’ve tried the BT trouble shoot things but the only relevant options just say “contact us” which then takes me to a useless page with no options for BT devices, it’s all about broadband etc and you have to have a BT account to contact but I’m not a customer!&nbsp;<BR /><BR /></P><P>helllp&nbsp;</P> Tue, 15 Aug 2023 20:46:39 GMT https://community.bt.com/t5/BT-Devices/Baby-monitor-6800-parent-unit-no-battery/m-p/2309504#M30615 Jonsel 2023-08-15T20:46:39Z https://community.bt.com/t5/BT-Devices/Baby-monitor-6800-parent-unit-no-battery/m-p/2309509#M30616 <P>Sounds like you need to replace the rechargeable batteries</P> <P><A href="https://www.bt.com/help/user-guides/baby-monitors/why-do-the-batteries-keep-running-low-on-my-bt-baby-monitor-#:~:text=Important%20information%20about%20replacing%20the,Helpline%20on%200808%20100%206554" target="_blank">https://www.bt.com/help/user-guides/baby-monitors/why-do-the-batteries-keep-running-low-on-my-bt-baby-monitor-#:~:text=Important%20information%20about%20replacing%20the,Helpline%20on%200808%20100%206554</A>.</P> Tue, 15 Aug 2023 21:19:34 GMT https://community.bt.com/t5/BT-Devices/Baby-monitor-6800-parent-unit-no-battery/m-p/2309509#M30616 imjolly 2023-08-15T21:19:34Z