Callminder - problem setting ring delay

pianoman — Thu, 17 Aug 2023 20:01:21 GMT

Hello all - first post.

Like many others we have just switched our business from Plusnet to BT. We have the Cloud Voice Express system. It came with one Yealink W73H handset+base station. We bought two additional handsets. All are set up and working but I have a question about setting Callminder delay rings.

At the moment a caller must wait about 10 rings before Callminder kicks in.

According to Callminder instructions we dial 1571, 'personal options' then 'calling options'.

We are then told to select 'current setting', option 2 'change' to reset ring delay.

I don't get that.

When I dial 1571 the 'main menu' only offers me to change my personal options, press 2.

I then get 3 options.....1. change greeting, 2. access PIN options or 5. access fax options. Nothing about ring delays.

I must be missing something here. Can anyone tell me where to go to change the ring delays on Callminder to 4 rings?

Many thanks.

Re: Callminder - problem setting ring delay

Keith_Beddoe — Thu, 17 Aug 2023 20:11:48 GMT

@pianoman

Welcome to the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

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Callminder - problem setting ring delay

Re: Callminder - problem setting ring delay