https://community.bt.com/t5/BT-Devices/On-cancellation-of-Broadband-do-I-have-to-return-equipment/m-p/2316612#M30855 <P>My BT Broadband (Halo 3) ended to day; BT emailed me to outline to the consequences and included the quote:</P><P><STRONG>You'll need to return your kit</STRONG><BR />If you joined BT after 13 December 2019, please send back your BT kit within 60 days of your BT service ending, otherwise you'll need to pay a charge.</P><P>Since I have been with BT through dialup, ISDN, ADSL and FTTC (i.e. decades) doesn't this mean I do not have to return the kit?</P> Mon, 25 Sep 2023 14:52:41 GMT jeccles2 2023-09-25T14:52:41Z https://community.bt.com/t5/BT-Devices/On-cancellation-of-Broadband-do-I-have-to-return-equipment/m-p/2316612#M30855 <P>My BT Broadband (Halo 3) ended to day; BT emailed me to outline to the consequences and included the quote:</P><P><STRONG>You'll need to return your kit</STRONG><BR />If you joined BT after 13 December 2019, please send back your BT kit within 60 days of your BT service ending, otherwise you'll need to pay a charge.</P><P>Since I have been with BT through dialup, ISDN, ADSL and FTTC (i.e. decades) doesn't this mean I do not have to return the kit?</P> Mon, 25 Sep 2023 14:52:41 GMT https://community.bt.com/t5/BT-Devices/On-cancellation-of-Broadband-do-I-have-to-return-equipment/m-p/2316612#M30855 jeccles2 2023-09-25T14:52:41Z https://community.bt.com/t5/BT-Devices/On-cancellation-of-Broadband-do-I-have-to-return-equipment/m-p/2316625#M30857 <P>if you have started a new contract since 13 december 2019 then it applies if you have received any 'kit' - hub, disc, BTTV box</P> Mon, 25 Sep 2023 15:15:10 GMT https://community.bt.com/t5/BT-Devices/On-cancellation-of-Broadband-do-I-have-to-return-equipment/m-p/2316625#M30857 imjolly 2023-09-25T15:15:10Z