https://community.bt.com/t5/BT-Devices/Loss-of-services/m-p/2333242#M31307 <P>try going to 'help' at top of page then raise a fault</P> <P>if the problem with the fibre cable and affecting you street then openreach will already be on the case.&nbsp; moving to another provider will not help if you are still going to use the openreach network</P> Fri, 08 Dec 2023 12:09:16 GMT imjolly 2023-12-08T12:09:16Z https://community.bt.com/t5/BT-Devices/Loss-of-services/m-p/2333230#M31304 <P>Does anyone know how to actually speak to someone at BT. All my services have gone down as there is an issue in the street, this was confirmed by open reach engineer. He also stated due to the kink in the fibre cable he couldn't fix it. Tried to&nbsp; get in touch with BT but it is absolutely impossible. This is a joke. When contract ends soon its bye bye BT.&nbsp;</P> Fri, 08 Dec 2023 11:45:56 GMT https://community.bt.com/t5/BT-Devices/Loss-of-services/m-p/2333230#M31304 Jonty1973 2023-12-08T11:45:56Z https://community.bt.com/t5/BT-Devices/Loss-of-services/m-p/2333242#M31307 <P>try going to 'help' at top of page then raise a fault</P> <P>if the problem with the fibre cable and affecting you street then openreach will already be on the case.&nbsp; moving to another provider will not help if you are still going to use the openreach network</P> Fri, 08 Dec 2023 12:09:16 GMT https://community.bt.com/t5/BT-Devices/Loss-of-services/m-p/2333242#M31307 imjolly 2023-12-08T12:09:16Z