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    <link>https://community.bt.com/t5/BT-Devices/I-need-help-getting-a-returns-bag/m-p/2356545#M31909</link>
    <description>&lt;P&gt;I'm having the same issues as many.&amp;nbsp; Trying to return some kit for my Dad after he was recently upgraded.&amp;nbsp; No returns bag or anything and returns label had my Dad's address on it.....?&amp;nbsp; Can you please sort me out with a bag&amp;nbsp;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/128692"&gt;@NeilO&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 18 Mar 2024 09:45:09 GMT</pubDate>
    <dc:creator>Upwind</dc:creator>
    <dc:date>2024-03-18T09:45:09Z</dc:date>
    <item>
      <title>I need help getting a returns bag</title>
      <link>https://community.bt.com/t5/BT-Devices/I-need-help-getting-a-returns-bag/m-p/2356545#M31909</link>
      <description>&lt;P&gt;I'm having the same issues as many.&amp;nbsp; Trying to return some kit for my Dad after he was recently upgraded.&amp;nbsp; No returns bag or anything and returns label had my Dad's address on it.....?&amp;nbsp; Can you please sort me out with a bag&amp;nbsp;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/128692"&gt;@NeilO&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 09:45:09 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Devices/I-need-help-getting-a-returns-bag/m-p/2356545#M31909</guid>
      <dc:creator>Upwind</dc:creator>
      <dc:date>2024-03-18T09:45:09Z</dc:date>
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    <item>
      <title>Re: I need help getting a returns bag</title>
      <link>https://community.bt.com/t5/BT-Devices/I-need-help-getting-a-returns-bag/m-p/2356548#M31910</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/332371"&gt;@Upwind&lt;/a&gt;&lt;/P&gt;
&lt;P&gt;Welcome and thanks for your post!&amp;nbsp; I have moved your post to start your own discussion as the thread you posted on has already been marked as solved.&lt;/P&gt;
&lt;P&gt;I am sorry for the problems you're having getting hold of a returns kit.&amp;nbsp;&amp;nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: &lt;A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"&gt;Private messages&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;Thanks,&lt;/P&gt;
&lt;P&gt;Robbie&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 09:46:43 GMT</pubDate>
      <guid>https://community.bt.com/t5/BT-Devices/I-need-help-getting-a-returns-bag/m-p/2356548#M31910</guid>
      <dc:creator>RobbieMac</dc:creator>
      <dc:date>2024-03-18T09:46:43Z</dc:date>
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