Left BT and returned modem

PR43 — Wed, 22 May 2024 18:00:26 GMT

I left BT on 20th April and returned their modem back in the bag provided yet I keep getting emails telling me to return the kit or pay for it. I can't reply back using the same email address nor can I locate their email address on Google.

Any suggestions?

Re: Left BT and returned modem

PaddyB — Wed, 22 May 2024 18:25:34 GMT

Hi PR43,

Thank you for posting and for returning your equipment to BT. If you send me your details, along with the proof of postage, I'll be able to mark that equipment as having been returned.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Left BT and returned modem

Re: Left BT and returned modem