This topic

Upgrade from Hub 2?

Dragonfyr — Mon, 27 May 2024 02:23:12 GMT

Just took delivery of a Smart Hub 2. Comparing it to the one I'm using, Smart Hub, I see the spec is the same.

So, a cctv camera I have only just works with 1080p, not the 2k it has. And it often drops connection / goes offline.

So, should I invest in a new router? Something not expensive. Just something more powerful that the Smart Hub 2.
I've also got an engineer coming to look at routing a Cat6 cable outside to the camera today. (or just moving the camera so it has better los).

Suggestions are welcomed.

Thanks 🙂

Re: Upgrade from Hub 2?

Crimliar — Mon, 27 May 2024 09:56:17 GMT

Well obviously don't spend any more money until the engineer has visited. Make sure that the firmware on the camera is up to date - this can make a significant change. Try reorienting or moving the router, again little things that you wouldn't think can make a difference sometimes do.
If there is power in the garage, have you considered powerline adapters? While not perfect they should be able to manage the feed from a single camera. Failing that could you set up an access point with better LoS (Line of Sight)?

*I have an Asus GT-AX6000 which is supposed to have fantastic WiFi (our phones will pick up the signal at the end of the cull-de-sc), but I've still had to use an Asus AiMesh node to get a usable signal to a couple of well-shielded client devices!

Re: Upgrade from Hub 2?

countrypaul — Mon, 27 May 2024 11:00:28 GMT

How is the camera connected to the Hub (you only mention an engineer going to look at routing a CAT6) ?

Where does the camera send its video? Is it to a server on your Lan (if so how is that connected) or is it to the cloud in which case what Broadband do you have?

I agree with @Crimliar just changing router could be a waste of time - you may find that the position of the router and that of the camera require a AP if using WiFi.

Re: Upgrade from Hub 2?

DarrenDev — Mon, 27 May 2024 12:12:40 GMT

The main difference between the Smart Hub 1 and 2 is the addition of support for Complete Wifi. If signal at your camera is weak, then the simple addition of a Complete Wifi disc would be enough to boost it without changing wiring (only power needed). There are plenty for sale online - either new or second hand. Just make sure it's "Complete Wifi" - a round black disc, not "Whole Home Wifi" which is incompatible.

Re: Upgrade from Hub 2?

Dragonfyr — Mon, 03 Jun 2024 03:32:56 GMT

Yea, so I decided just to let the engineer route a Cat6 Cable out to the cctv camera. That's the best bet.

Thanks for the replies 🙂