https://community.bt.com/t5/BT-Devices/Returning-my-old-kit/m-p/2387385#M32534 <P>Can someone help please my old account has been closed down and i have proof that i sent back my old kit and it was received 20/03/2024 but now bt are trying to charge me £50 for non return&nbsp;</P> Tue, 04 Jun 2024 17:51:08 GMT Maggiedoll17 2024-06-04T17:51:08Z https://community.bt.com/t5/BT-Devices/Returning-my-old-kit/m-p/2387385#M32534 <P>Can someone help please my old account has been closed down and i have proof that i sent back my old kit and it was received 20/03/2024 but now bt are trying to charge me £50 for non return&nbsp;</P> Tue, 04 Jun 2024 17:51:08 GMT https://community.bt.com/t5/BT-Devices/Returning-my-old-kit/m-p/2387385#M32534 Maggiedoll17 2024-06-04T17:51:08Z https://community.bt.com/t5/BT-Devices/Returning-my-old-kit/m-p/2387389#M32535 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/336478">@Maggiedoll17</a></SPAN> and welcome.</P> <P>Thanks for posting about returning your old kit. The quickest way to sort this would be to give our customer service guides a call on 0330 1234 150.</P> <P>Cheers</P> <P>David</P> Tue, 04 Jun 2024 18:16:04 GMT https://community.bt.com/t5/BT-Devices/Returning-my-old-kit/m-p/2387389#M32535 DavidM 2024-06-04T18:16:04Z