https://community.bt.com/t5/BT-Devices/SmartCam-issue/m-p/2398296#M32710 <P>I have a BT SmartCam that has worked great for 5-6 years but now appears to have a problem I can't figure out how to resolve.</P><P>It won't connect to my network despite numerous resets and linking in.&nbsp; The camera does show up in the network list but only as a saved item.&nbsp; Trying to connect it does nothing - it says it's connecting but then fails to.&nbsp; I'm just unsure what else to try with it.&nbsp; The App just says the camera's offline (obviously) so not much help.</P><P>I just can't locate any troubleshooting info on the site hence wondering if anyone here can enlighten me on what else to try.</P><P>Thanks.</P> Sat, 03 Aug 2024 14:54:00 GMT TKR99 2024-08-03T14:54:00Z https://community.bt.com/t5/BT-Devices/SmartCam-issue/m-p/2398296#M32710 <P>I have a BT SmartCam that has worked great for 5-6 years but now appears to have a problem I can't figure out how to resolve.</P><P>It won't connect to my network despite numerous resets and linking in.&nbsp; The camera does show up in the network list but only as a saved item.&nbsp; Trying to connect it does nothing - it says it's connecting but then fails to.&nbsp; I'm just unsure what else to try with it.&nbsp; The App just says the camera's offline (obviously) so not much help.</P><P>I just can't locate any troubleshooting info on the site hence wondering if anyone here can enlighten me on what else to try.</P><P>Thanks.</P> Sat, 03 Aug 2024 14:54:00 GMT https://community.bt.com/t5/BT-Devices/SmartCam-issue/m-p/2398296#M32710 TKR99 2024-08-03T14:54:00Z