https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399911#M32744 <P>Yes, it says BT and powered by android, its been stuck on this screen for over 5 minutes, I’ve tried some key combinations and I’ve looked online, nothing related to it really</P> Sat, 10 Aug 2024 09:27:56 GMT olivfry 2024-08-10T09:27:56Z https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399907#M32742 <BLOCKQUOTE><P>This phone is stuck on the BT loading screen, I’m wondering if there is no software, perhaps there is a way to factory reset it? Any help would be greatly appreciated, thanks</P></BLOCKQUOTE> Sat, 10 Aug 2024 09:19:29 GMT https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399907#M32742 olivfry 2024-08-10T09:19:29Z https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399910#M32743 <P>have you tried taking batteries out and see if that resets phone</P> Sat, 10 Aug 2024 09:26:32 GMT https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399910#M32743 imjolly 2024-08-10T09:26:32Z https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399911#M32744 <P>Yes, it says BT and powered by android, its been stuck on this screen for over 5 minutes, I’ve tried some key combinations and I’ve looked online, nothing related to it really</P> Sat, 10 Aug 2024 09:27:56 GMT https://community.bt.com/t5/BT-Devices/BT-Home-SmartPhone-SII/m-p/2399911#M32744 olivfry 2024-08-10T09:27:56Z