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Home Hub Disk - Can't pair, solid red light

Ragingrover — Fri, 21 Feb 2025 15:52:45 GMT

I bought an unused disk and followed the connection procedure, as I've done in previous house many times, but on this occasion all's well till I disconnect the Rj45 and then I get solid red, it's not paired. I've got a HomeHub 2. I've tried every sort of reset and combination of resets on disk and router, nada.

I've read that I need to change the router channel from the default 1 but to what I don't know.

Help ! ?

Re: Home Hub Disk - Can't pair, solid red light

licquorice — Fri, 21 Feb 2025 16:26:19 GMT

There is no need to change channel. Is it a white disc or a black disc?

Re: Home Hub Disk - Can't pair, solid red light

Ragingrover — Fri, 21 Feb 2025 18:03:45 GMT

White, this makes a difference??

Re: Home Hub Disk - Can't pair, solid red light

licquorice — Fri, 21 Feb 2025 18:08:22 GMT

Absolutely, the white discs don't form a mesh with the router and the first of a number of white discs need to be connected to a router via Ethernet.

The white and black discs are totally different systems.

Re: Home Hub Disk - Can't pair, solid red light

Ragingrover — Fri, 21 Feb 2025 18:35:38 GMT

Ah I see ! So I either need another white disk to mesh with the current one, or get a black one ?

Re: Home Hub Disk - Can't pair, solid red light

licquorice — Fri, 21 Feb 2025 18:44:47 GMT

Yes, if you stick with white discs the first one needs to be connected by ethernet though. Black complete WiFi discs will form a mesh with the hub