BT Business HUB 2

sachos — Sat, 12 Apr 2025 15:13:56 GMT

Hello

We have signed new contracts at 3 of our retail sites with BT and they have sent us new routers - BT Business Smart Hub 2.

Facing endless issues with connection dropping and WIFI devices not working. It am losing £1000's in sales.

Are these routers working properly? Any tips on the setting that can help.

We raise tickets for support, they make some changes and it works for a day or to then, drops.

Generally all my location are in shopping malls and speeds we can get is very poor like 10mb. Been with BT last 18 months not had these issues which make me think its all hardware related.

Are the wifi discs causing issues?

PLS CAN SOME ONE HELP ME?

Sachos

Re: BT Business HUB 2

gg30340 — Sat, 12 Apr 2025 15:31:33 GMT

If you are a BT Business account holder you will need to post on theBT Business forum.

https://business.forums.bt.com

This topic

BT Business HUB 2

Re: BT Business HUB 2