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Router delivery

Emmemm01 — Mon, 14 Apr 2025 11:02:50 GMT

Hi,

placed an order yesterday and it says my router wont be delivered till 29th. I already have an internet socket in my flat and wondered if I can get the router sooner since wont need an engineer to come out?

Re: Router delivery

imjolly — Mon, 14 Apr 2025 11:05:59 GMT

your router is normally delivered just before your activation date. just because you have a socket does not mean that you can connect to get internet. when is activation date?

Re: Router delivery

Emmemm01 — Mon, 14 Apr 2025 11:10:01 GMT

I have no idea, email just says delivery date 29th and engineer coming 31st. Just a bit of a wait without wifi.

Re: Router delivery

imjolly — Mon, 14 Apr 2025 11:12:42 GMT

what package have you ordered fibre to the home or fibre to cabinet and copper to your home?

do you have a connection like this

Re: Router delivery

Emmemm01 — Mon, 14 Apr 2025 11:16:23 GMT

Just fibre to home. Im currently with virgin and when looked online was told the socket thing I had in now would work with BT. Cheers

Re: Router delivery

Kodikid — Mon, 14 Apr 2025 11:36:39 GMT

It won't....

Re: Router delivery

Emmemm01 — Mon, 14 Apr 2025 11:40:06 GMT

Hahaha really? I’ve been mugged off big time. Long few weeks without wifi now😂