https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444869#M34008 <P>My BT premium phone answerphone has suddenly stopped recording incoming messages. It is set to answer/record and the outgoing message plays. But no message can be recorded. any help welcome!</P> Mon, 29 Sep 2025 16:02:25 GMT mike140 2025-09-29T16:02:25Z https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444869#M34008 <P>My BT premium phone answerphone has suddenly stopped recording incoming messages. It is set to answer/record and the outgoing message plays. But no message can be recorded. any help welcome!</P> Mon, 29 Sep 2025 16:02:25 GMT https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444869#M34008 mike140 2025-09-29T16:02:25Z https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444879#M34009 <P>Memory full of old messages?</P> Mon, 29 Sep 2025 17:05:00 GMT https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444879#M34009 Anonymous 2025-09-29T17:05:00Z https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444882#M34010 Hi, no there are no messages stored.<BR />Thanks for your interest Mon, 29 Sep 2025 17:31:29 GMT https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444882#M34010 mike140 2025-09-29T17:31:29Z https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444938#M34012 All sorted had to reset base unit - didn't lose contacts which was good Tue, 30 Sep 2025 11:16:51 GMT https://community.bt.com/t5/BT-Devices/BT-premium-phone-answer-phone-not-working/m-p/2444938#M34012 mike140 2025-09-30T11:16:51Z