https://community.bt.com/t5/BT-Devices/unable-to-connect-to-Smart-Hub-2/m-p/2454604#M34361 <P>Try using HTTPS:// before the IP address.</P> Tue, 03 Feb 2026 11:52:16 GMT WSH 2026-02-03T11:52:16Z https://community.bt.com/t5/BT-Devices/unable-to-connect-to-Smart-Hub-2/m-p/2454598#M34360 <P>Hi</P><P>Help please</P><P>My internet connection is working fine (e.g. I can connect with this website!)</P><P>When I type&nbsp;192.168.1.254<SPAN>&nbsp;in I get&nbsp;</SPAN></P><P><SPAN>QUOTE</SPAN></P><H1><SPAN>Your Internet access is blocked</SPAN></H1><P>Firewall or antivirus software may have blocked the connection.</P><DIV><P>Try:</P><UL class=""><LI>Checking the connection</LI><LI><A href="chrome-error://chromewebdata/#buttons" target="_blank" rel="noopener">Checking firewall and antivirus configurations</A></LI><LI>Running Windows Network Diagnostics</LI></UL></DIV><DIV class="">ERR_NETWORK_ACCESS_DENIED</DIV><DIV class="">&nbsp;</DIV><DIV class="">UNQUOTE</DIV><DIV class="">&nbsp;</DIV><DIV class="">which is odd as i can connect to the internet!</DIV><DIV class="">&nbsp;</DIV><DIV class="">Suggestions please</DIV> Tue, 03 Feb 2026 11:30:25 GMT https://community.bt.com/t5/BT-Devices/unable-to-connect-to-Smart-Hub-2/m-p/2454598#M34360 teka 2026-02-03T11:30:25Z https://community.bt.com/t5/BT-Devices/unable-to-connect-to-Smart-Hub-2/m-p/2454604#M34361 <P>Try using HTTPS:// before the IP address.</P> Tue, 03 Feb 2026 11:52:16 GMT https://community.bt.com/t5/BT-Devices/unable-to-connect-to-Smart-Hub-2/m-p/2454604#M34361 WSH 2026-02-03T11:52:16Z