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Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 14:17:49 GMT

Does anybody know the latest Firmware on the new Smart Hub 3. Mine is showing r4.26.3-R-1923144-PROD-83002 in the Technical Log page.

But it doesn’t show when it was updated, it just has Not Applicable in that field (N/A showing) so it’s difficult to know the status.

Re: Smart Hub 3 Firmware

licquorice — Sat, 15 Aug 2026 14:46:48 GMT

That's the version I have.

Re: Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 14:52:11 GMT

Thank you.

Re: Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 14:53:23 GMT

Shame the date is missing!

Re: Smart Hub 3 Firmware

licquorice — Sat, 15 Aug 2026 15:03:19 GMT

I guess in some ways it is fairly academic as it is not possible to manually update the firmware anyway.

Re: Smart Hub 3 Firmware

WSH — Sat, 15 Aug 2026 15:23:29 GMT

At a guess, I would suspect because it is the initial release.

Re: Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 15:33:08 GMT

To be honest the Event Log is also rubbish, it looks exactly the same as TP Link router I had few years ago!

Re: Smart Hub 3 Firmware

licquorice — Sat, 15 Aug 2026 16:37:17 GMT

Yes, the old one was far too verbose, this one gives hardly anything. The connection speed figures are useless now too as they don't report the noise margin. One without the other is pointless.

I have fed these and other comments back to BT, but if course no response.

Re: Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 16:32:21 GMT

Totally agree with you but I’m surprised that the testers of the software don’t highlight these basic issues. Oh well.

Re: Smart Hub 3 Firmware

licquorice — Sat, 15 Aug 2026 16:37:53 GMT

Testers??? 😀😀😀

Re: Smart Hub 3 Firmware

WSH — Sat, 15 Aug 2026 16:48:05 GMT

It's the "Agile" development methodology. Bung it out on the market as quickly as possible and fix any problems as you go along. The "Waterfall" approach was much better, but development could take years.

Unfortunately, it's the same all over now. I bought a Draytek 2767 back in April. It's now up to its eighth iteration of the firmware and there are still basic bugs galore. For example, you click on the link to register the device with Draytek and you just get "Page does not exist".

(For anyone else that has one, there was a firmware update to 5.4.0.2 a week ago on the Draytek international site. The first one I've seen flagged as "Critical security update. Update immediately". A week later, the UK site is still offering 5.4.0.1 as the latest update. Not impressed).

It's not just BT, unfortunately.

Re: Smart Hub 3 Firmware

Dippu — Sat, 15 Aug 2026 19:12:08 GMT

To be honest with all the niggly shortcomings that should have been sorted during development phase of this hub it performs far better than my old Smart Hub 2.
I get full signal at the bottom of the garden and achieve promised download speed than all the promises made during Smarthub 2 adverts on TV, helicopter etc😂

Re: Smart Hub 3 Firmware

WSH — Sun, 16 Aug 2026 13:24:13 GMT

I've just had a heads up from a friend on the EE forum. Apparently, this is the latest f/ware version for the EE hub and he believes it is the same one for the SH3. The link gives some further information, apparently.

FW: r4.26.3-R-1923144-PROD-83002 and the gui is at App version 3.14.5 12/06/2026 OP Posted

EE Hub firmware versions - The EE Community

Many thanks to JimM11 for the info.

Re: Smart Hub 3 Firmware

Dippu — Sun, 16 Aug 2026 13:00:46 GMT

Now, why can’t BT do this and keeping their customers informed?