https://community.bt.com/t5/BT-Devices/BT-Extender/m-p/2470952#M35039 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/351360">@JakeWhite815</a></SPAN>,<BR /><BR />Welcome to the BT Community<BR /><BR />Have you been able to try factory resetting the disc and repairing it to your hub to see if it stays on after that?<BR /><BR />Alex</P> Sun, 20 Sep 2026 08:17:36 GMT Alex_H 2026-09-20T08:17:36Z https://community.bt.com/t5/BT-Devices/BT-Extender/m-p/2470928#M35038 <P>Hello.</P><P>My BT extender disc keeps turning off and I've changed where its plugged into and it keeps doing it. Do you have a solution</P><P>Thanks&nbsp;</P> Sat, 19 Sep 2026 19:34:12 GMT https://community.bt.com/t5/BT-Devices/BT-Extender/m-p/2470928#M35038 JakeWhite815 2026-09-19T19:34:12Z https://community.bt.com/t5/BT-Devices/BT-Extender/m-p/2470952#M35039 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/351360">@JakeWhite815</a></SPAN>,<BR /><BR />Welcome to the BT Community<BR /><BR />Have you been able to try factory resetting the disc and repairing it to your hub to see if it stays on after that?<BR /><BR />Alex</P> Sun, 20 Sep 2026 08:17:36 GMT https://community.bt.com/t5/BT-Devices/BT-Extender/m-p/2470952#M35039 Alex_H 2026-09-20T08:17:36Z