This topic https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428841#M120 <P>Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?<BR /><BR />If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client or an email app.<BR /><BR />See link<BR /><BR /><A href="https://www.bt.com/help/email/bt-email-products" target="_blank" rel="noopener">https://www.bt.com/help/email/bt-email-products</A></P> Sat, 22 Mar 2025 08:56:18 GMT gg30340 2025-03-22T08:56:18Z Email by App on iPad outbox not sending. Cannot edit. No reason given. https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428838#M118 <P>Reinstalled app. Still not sending but having re-written email 4 times (could not access or edit email in outbox on App) it went first time online….</P> Sat, 22 Mar 2025 08:45:23 GMT https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428838#M118 Gomackay 2025-03-22T08:45:23Z Re: Email by App on iPad outbox not sending. Cannot edit. No reason given. https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428840#M119 <P>See link</P> <P><A href="https://community.bt.com/t5/BT-Email-app/Upgrade-to-our-latest-BT-Email-app/td-p/2428476" target="_blank">https://community.bt.com/t5/BT-Email-app/Upgrade-to-our-latest-BT-Email-app/td-p/2428476</A></P> Sat, 22 Mar 2025 08:54:20 GMT https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428840#M119 gg30340 2025-03-22T08:54:20Z Re: Email by App on iPad outbox not sending. Cannot edit. No reason given. https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428841#M120 <P>Are you presently a BT Broadband customer or are you paying for your email through a BT Premium email account?<BR /><BR />If neither of the above your email account may have been downgraded to a BTMail Basic account which can not be used with an email client or an email app.<BR /><BR />See link<BR /><BR /><A href="https://www.bt.com/help/email/bt-email-products" target="_blank" rel="noopener">https://www.bt.com/help/email/bt-email-products</A></P> Sat, 22 Mar 2025 08:56:18 GMT https://community.bt.com/t5/BT-Email-app/Email-by-App-on-iPad-outbox-not-sending-Cannot-edit-No-reason/m-p/2428841#M120 gg30340 2025-03-22T08:56:18Z