Draft e mails unable to send

MaccyD01 — Wed, 02 Jul 2025 14:04:38 GMT

I’ve recently tried to resend an e Mail in my Drafts folder but it won’t open and get the message “wait for all emails to load”. Only seems to happen on one address and with an attachment.

Re: Draft e mails unable to send

Peter_W — Thu, 03 Jul 2025 17:01:12 GMT

Hi @MaccyD01.

Thanks for reaching out to us here on the Community 😊

Is it just via the BT Email app that you're noticing this issue, or have you given this a go through a separate client, or BT Webmail?

Have you tried signing out and back into the app, too?

Peter

This topic

Draft e mails unable to send

Re: Draft e mails unable to send