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You will no longer receive messages from this address

editman — Thu, 07 Aug 2025 23:19:20 GMT

I have a bt.internet( and openworld) email address.Have just got an email from a bt openworld sender to my openworld adress.It contained a message saying"You blocked btopenworld.com.You will no longer receive messages from this address." I do not recall doing this and want to get messages from btopenworld .com.How do I unblock this.

Help please

Re: You will no longer receive messages from this address

gg30340 — Fri, 08 Aug 2025 07:08:02 GMT

Beaware this is most likely a scam as BT only uses BT.com email domain so do not click on any links and do not reply to it.

Also if you blocked it how did your email account receive it!

To check if its blocked log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side.

Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on the small "Trash" symbol at the right hand side.

It will only delete the email address from the blocked senders list not your contacts list.

Re: You will no longer receive messages from this address

editman — Sun, 10 Aug 2025 14:35:39 GMT

Thanks for the adice which I followed and did remove the approptiate blocked sender from the list.But this message still shows" Your auto-forwarding setting has been enabled or changed. To review or change this settings go to :

Re: You will no longer receive messages from this address

gg30340 — Sun, 10 Aug 2025 14:59:09 GMT

That is a security message set by BT when the settings are changed so that if you were hacked and changes made you would be informed.

You can not turn it off nor could any hackers. In a couple of days it will be turned off automatically by BT.

As far as I am aware the warning is not usually given when all you are doing is removing a blocked address.

If you did not make any changes to the auto forwarding check that there is nothing set there.

Re: You will no longer receive messages from this address

editman — Sun, 10 Aug 2025 23:12:46 GMT

I went to auto fowading andsaw this message

Auto-forward

Automatically forward all incoming email to other email addresses. To specify several, separate each one with a comma.

Keep a copy in your inbox

Destination

Enable Auto Forward was included but had not been checked, is there any more for me to do ?

Re: You will no longer receive messages from this address

gg30340 — Sun, 10 Aug 2025 23:53:40 GMT

No. If there was any forwarding set up you would have seen the address that your email was being forwarded to in the "Destination" box.

Re: You will no longer receive messages from this address

editman — Mon, 11 Aug 2025 00:25:02 GMT

Thank you so much for all your help